Website Maintanence Solutions
Website Maintenance Overview
Keeping your website fresh and free from errors is an important part of owning a website.
With age and ongoing usage a website can and will malfunction, and errors can occur. Core Three Website Solutions offer several service and maintenance packages that are designed to give our clients a cost effective and timely way to keep there website fresh, up to date, and free from any errors.
Giving your website fresh new content regularly is not only a way to keep your customers and clients coming back to your website, but also search engines, such as Google and Yahoo, notice when a websites content has become "stale" and a site that isn't kept up to date with fresh written and visual content can actually begin to lose ranking within search engines.
Core Three Website Solutions understands that your time is valuable and that every website is unique in its design and functionality, which is why we offer service and maintenance packages, in an effort to effectively cater to your business and its website's unique needs.
Maintenance Packages
Starter |
Business |
E-Commerce |
Corporate |
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| Allotment per month | 3 hours | 6 hours | 10 hours | 15 hours |
|
Hosting price with package |
$4.95/mo- Bronze |
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|
|
Technical Support** |
Included | Included | Included | Included |
| Updating Website content/ fixing errors | Included | Included | Included | Included |
| Designing New Graphics | Discounted | Limited | Included | Included |
| Time not used carry over to next month | Not Included | 1.5 hrs carried over | 5 hrs carried over | 15 hrs carried over |
| Training |
Included
|
Included | Included | Included |
| Adding New Website Pages | Standard Fees Apply | Discounted | 5 pages per year | 10 pages per Year |
| Website Re-Design | Standard Fees Apply | Standard Fees Apply | Discounted | One New Theme /Year |
| Adding Products to Shopping Carts | Additional Fee | Additional Fee | up to 10 products/mo | up to 20 products/mo |
Monthly Package Price |
$34.95 |
$49.95 |
$74.95 |
$99.95 |
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Hourly Maintenance and Training Rates
Hourly Rates |
Monthly Maintenance allotment overage charge |
|
Website Maintenance and service |
$60 / hour |
$40 / hour (applies to clients exceding monthly limit) |
Technical Support |
$60 / hour |
$40 / hour(applies to clients exceding monthly limit) |
Content Updates |
$75 / hour |
$50 / hour(applies to clients exceding monthly limit) |
Designing New Graphics |
Standard Rates |
Discounted Rates |
On Site Training |
$75 / hour |
$50 /hr + expences(Business and Ecommerce packages only) |
Any other Mantenance not listed |
$60 / hour |
$40 / hour(applys to clients exceding monthly limit) |
Adding New Website Pages |
Standard Fees Apply |
Standard Fees Apply |
Website Re-Design |
Standard Fees Apply |
Standard Fees Apply |
Adding Products to Shopping Carts |
$20 per Product |
$7 per product |
Program Installation |
Standard Fees Apply |
Standard Fees Apply |
CMS add ons and updates |
Standard Fees Apply |
Standard Fees Apply |
Training (off site) |
$60 / hour |
$40 / hour(applies to clients exceding monthly limit) |
FAQ
Q: What are the benefits of a website maintenance contract?
A: The main benefit is the commitment we make to you to supply our services when they are required within an agreed timeframe.
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Discounts for hours brought and subsequent hours required. The more hours you purchase from us the bigger the discount.
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An ongoing relationship with us means that we are part of your team, understanding how your website and business operates.
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Less paper work and hassle without multiple service orders & quotations.
Q: What web page languages & technologies are you able to maintain?
A: We have the resources to maintain websites built using many languages. Some of the popular languages are HTML, SQL, PHP, ASP, VBScript, JSP, JavaScript, XML, Flash ActionScript, Flash.
Q: Do I Need a Website Maintenance Plan?
A: We highly recomend a maintenance plan for all of our clients. This can save you a lot of money, time, and keep you assured that everything is running smoothly with your website and programs. A website service and maintenance plan is not required, however even if you do not plan to use it much, consider it "assurance" for your website. We get calls on a daily basis from clients needing technichal assistance on issue like e-mail clients such as outlook, program instructions, and other technical related issues; as well as training, such as ways to help your website gain ranking within the search engines. This Technical support and Training is provided as part of the maintenance package. Hourly charges apply to those which do not have maintenance plans.
Q: What is the minimum term for a website maintenance agreement contract?
A: Due to the Large discount provided by our maintenance packages, a one year service contract is required. Short term contracts are available if needed on certain packages and custom maintenance packaging. Contact Us for details.
Q: How do I know how many hours our website will need?
A: If you are unsure of the time needed to make required updates each month please contact us and describe the typical updates your website requires. If you have updates that are required on a daily basis simply estimate the time required and contact us for a custom package for your needs.
Q: I have run out of hours for this month, what happens now?
A: When additional time is required we will notify you with the cost, including contracted discount for subsequent hours.
Q: What happens on weekends?
A: Depending on your contract's 'Schedule preference', updates required before Monday must be received no later than mid-day Saturday. We only undertake work on Sundays in extreme circumstances.
Website Maintenance Ordering Form
Monthly Maintenance Packages require a 12 month agreement. A contract will be either mailed, e-mailed, or faxed to you with the proper information in it. to view a sample Maintenance contract click here. Once your order has been received an authorized represenative will be in contact with you within the next business day.